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The terms and conditions governing your use of the Staht website and the purchase of our products.
Last updated: June 2026
These terms and conditions (the "Terms") govern your use of the Staht website at staht.com (the "Website") and the supply of products by us to you. By using the Website or placing an order, you confirm that you accept these Terms and agree to comply with them. If you do not agree, you must not use the Website or place an order.
Staht Limited is a company registered in England and Wales under company number 12639853, with its registered office at Unit 10 Hayes Lane Trading Estate, Folkes Road, Stourbridge, DY9 8RG, United Kingdom.
We recommend you save or print a copy of these Terms for your records.
"We", "our", "us" means Staht Limited.
"You", "your" means the customer or user of the Website.
"Products" means the goods available for purchase on the Website.
"Website" means staht.com and all of its pages and subdomains.
"Consumer" means an individual acting wholly or mainly outside their trade, business, craft or profession.
"Business customer" means any customer who is not a Consumer.
When you place an order through the Website you are making an offer to purchase Products subject to these Terms. All orders are subject to acceptance by us, and the placing of an order does not by itself create a binding contract.
A binding contract is formed only when we send you an order confirmation email. An acknowledgement of receipt of your order does not amount to acceptance. If we are unable to accept your order we will inform you and will not charge you for the Product.
We reserve the right to cancel an order if a Product is unavailable, if there has been a pricing or description error, or if we reasonably suspect fraudulent activity. Where we cancel an order for which you have already paid, we will refund you in full.
Prices are shown in GBP. Where you are a Consumer, prices include VAT where applicable. For Business customers, prices may be shown exclusive of VAT, with VAT added at the prevailing rate at checkout. Delivery charges are shown separately and added before you complete your order.
We take care to ensure prices are correct, but errors can occur. Where the correct price of a Product is higher than the price stated and the error is obvious and could reasonably have been recognised by you as a mispricing, we are not obliged to supply the Product at the incorrect price. We may change prices at any time, but changes will not affect orders we have already accepted.
We accept payment by major credit and debit card. Business customers may, at our discretion, be offered invoice payment subject to approved credit terms. Products remain our property until we have received payment in full.
Card payments are processed securely by our third-party payment provider. We do not store your full card details on our servers.
Delivery arrangements and charges are set out in our Shipping Policy. Delivery timescales are estimates only and are not guaranteed. Risk of loss or damage to the Products passes to you on delivery. Where you are a Consumer, ownership of the Products passes to you once we have received payment in full and the Products have been delivered.
If you are a Consumer, you have the right to cancel your order within 14 days of the day you (or someone you nominate) receive the Products, without giving a reason, under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. To cancel, contact us using the details in section 14. You must return the Products to us within 14 days of telling us you wish to cancel, and we will refund you within 14 days of receiving the Products back (or evidence that you have returned them). We may reduce your refund to reflect any reduction in the value of the Products caused by handling beyond what is necessary to establish their nature, characteristics and functioning. Full details are in our Returns & Warranty Policy.
Our returns, refunds and warranty arrangements are set out in our Returns & Warranty Policy. Our warranty is in addition to, and does not affect, your statutory rights as a Consumer.
We make every effort to ensure that Product descriptions and images are accurate. Images are illustrative and packaging may vary; colours may differ slightly depending on your display settings.
Technical specifications are provided for guidance. Our Products include load and tension testing equipment intended for use by competent persons. You are responsible for ensuring a Product is suitable for your intended application and is operated, maintained and calibrated in accordance with our instructions and applicable safety standards. If you are unsure whether a Product meets your requirements, contact us before ordering.
All content on the Website, including text, images, logos, trade marks, and software, is owned by Staht Limited or our licensors and is protected by intellectual property laws. You may not reproduce, distribute or exploit any content without our prior written permission. Use of our software is also governed by our End User Licence Agreement.
You agree not to:
use the Website for any unlawful or fraudulent purpose;
attempt to gain unauthorised access to the Website or our systems;
interfere with or disrupt the proper working of the Website;
scrape, copy or republish content without our permission.
If you hold an account with us, you are responsible for keeping your login credentials confidential and for all activity carried out under your account. Notify us promptly if you suspect any unauthorised use.
Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for breach of the statutory terms as to title, or for any other liability that cannot be limited or excluded by law.
If you are a Consumer, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable. We do not exclude or limit your statutory rights, including under the Consumer Rights Act 2015.
If you are a Business customer, subject to section 11.1, we exclude all implied terms, conditions and warranties to the fullest extent permitted by law; we are not liable for loss of profit, loss of business, loss of goodwill, or any indirect or consequential loss; and our total liability arising under or in connection with each contract, whether in contract, tort (including negligence) or otherwise, shall not exceed the price paid for the Products giving rise to the claim.
Where you are a Business customer:
consumer protection rights, including the statutory right to cancel in section 6, do not apply;
any credit terms are subject to our approval and a separate written agreement;
we may require satisfactory trade references before offering credit;
we may charge interest on overdue invoices under the Late Payment of Commercial Debts (Interest) Act 1998.
We are not liable for any delay or failure to perform our obligations caused by events beyond our reasonable control, including natural disasters, fire, flood, war, civil unrest, industrial action, epidemic or pandemic, failure of utilities or telecommunications, and supply chain disruption. We will take reasonable steps to minimise the effect of any such event.
We may transfer our rights and obligations under these Terms to another organisation, and this will not affect your rights. You may only transfer your rights or obligations with our written consent. If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue in full force. A delay in enforcing these Terms is not a waiver of our rights. A person who is not a party to a contract has no rights to enforce its terms under the Contracts (Rights of Third Parties) Act 1999.
These Terms and any dispute or claim arising out of or in connection with them are governed by the laws of England and Wales. If you are a Consumer, you may bring proceedings in the courts of the part of the United Kingdom in which you live. If you are a Business customer, the courts of England and Wales have exclusive jurisdiction.
We may update these Terms from time to time. The version in force at the time you place an order is the version that applies to that order. Any changes will be posted on this page with an updated date, and continued use of the Website after changes are posted constitutes acceptance of the revised Terms.
If you have any questions about these Terms, please contact us:
Email: sales@staht.com
Phone: +44 (0) 121 817 0620
Address: Staht Limited, Unit 10 Hayes Lane Trading Estate, Folkes Road, Stourbridge, DY9 8RG